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Latest Information November 2021

 

Service Updates -

 NHS 111 - This November, NHS England and NHS Improvement has launched the next phase of the latest ‘Help Us, Help You’ campaign which focuses on NHS 111 online. If you have an urgent but not life threatening medical need, make sure you visit NHS 111 online first rather than going straight to A&E. NHS 111 online will help you right away and, if needed, a healthcare professional will call you. NHS 111 online can direct you to an urgent treatment centre/walk in centre, emergency dental services, GP, pharmacy or another more appropriate local service. If you or your loved one have a life-threatening illness or injury then you should always dial 999.

COVID Boosters

 We are inviting frontline health and social care workers

16 years to 49 years at risk

household contacts of immunosupressed

and all over 50 year olds - ONCE THEY ARE 6 MONTHS POST THEIR 2ND VACCINATION.

Text messages will be going out to patients to book themselves or we are ringing the eligible patients.

Our clinics for Covid Boosters are currently at Alexander Hall - St Blazey (next to the Co-op) on Tuesday Mornings - you need to have a booked appointment to attend.  Any questions please do not hesitate to email letters.middleway@nhs.net for further information or follow our Facebook page for the latest updates.

 

Flu Season 2021

 The majority of the flu clinics have now been done - if you still wish to have a flu jab please contact the surgery and we will add you to a list to book you in the next available opportunity.

 
 Important changes to routine and non-urgent blood test appointments 

update 2.11.2021 - we are going to be contacting everyone on our list that was delayed for this reason and are currently arranging additional clinics to book patients in.

 All GP practices are affected by the current national shortage of blood tubes and are taking urgent steps alongside our hospitals to prioritise their use for people with the greatest clinical need. This includes testing for serious conditions such as cancer.  

 We are following national guidance which has been issued in response to the shortage. As a result, we need to cancel and delay a number of patient appointments for blood tests deemed routine or non-urgent. If you have a routine blood test appointment the reception team at the surgery will be in touch directly if they need to cancel your appointment, this will be by phone or by text message.

 Please be assured that appointments will be rescheduled once the situation has improved, and in line with national guidance. There are a few things you can do if you are affected by this change: 

  • Keep checking our website for regular updates – we will be sharing the latest patient information here as soon as we receive it. 
  • Check your phone for messages from us – we will also be using our patient text service to keep people informed. 
  • Please don’t call or contact us with questions about routine blood tests – we are experiencing exceptional levels of demand at the moment, and your cooperation will help us to reach those without smartphone or internet access with this critical information.  
  • Do get in touch online if your condition worsens or changes so that we can prioritise your blood test if necessary following clinical review

 The changes are likely to be in place for at least four weeks. We will keep all our patients regularly updated as the national situation changes. We fully understand the frustration this is likely to cause, and apologise for the inconvenience.  

 A Message from our Primary Care Team - System Pressures in Cornwall

All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.

 You can play your part in supporting us to care for people with serious and life-threatening illnesses.

 Did you know you know you can get help and advice by calling 111 or go online at 111.nhs.uk? You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.

 Only dial 999 for an ambulance in a genuine, life-threatening emergency, for example:

      .  Chest pain / breathing difficulties / heart attack

  • Stroke
  • Severe bleeding
  • Severe allergic reactions
  • Severe burns or scalds
  • Serious head injuries
  • Major trauma such as a road traffic accident or a fall from height

 

If you have called for an ambulance, please do not ring again asking for a time of arrival. Only call again if:

 

  • The patient’s condition worsens
  • You no longer need our help

 

The call handlers must prioritise speaking to the most seriously injured and unwell patients.

 

If you don’t think it’s a serious or life-threatening emergency:

 

  • Call your own GP. Even if you are in Cornwall on holiday, you could get a phone or video consultation with your doctor at home.
  • Go online at 111.nhs.uk or call 111 to get expert advice and be signposted to where you can get the best and nearest care for your needs.
  • Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.

 

For further information please visit NHS Kernow CCG at https://www.kernowccg.nhs.uk/get-info/choose-well/

 

Thanks in advance for your assistance in this matter.


Thanks - Kirsty

 

Kirsty Lewis

Deputy director of primary care

NHS Kernow CCG

 

 

Welcome to Middleway Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access.

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Help at Hand Community Info App

The Help at Hand community info App provides you with easy access to the latest support services available in the St Blazey area, by telephone and online.

This App is available via the App Store (iPhone, iPad) or Google Play (Android).

The App and most of the services listed on it are completely free of charge.

Please share with your friends, family and work colleagues. We aim to make sure all these support services are available to everyone.

Thank you and keep safe.

https://apps.apple.com/us/app/help-at-hand-community-info/id1441107175

https://play.google.com/store/apps/details?id=community.hand.help

https://hand.community/

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